Revenue Increase? Yes Please.
We look at email and SMS as a larger extension of your overall marketing plan. We raise the bar with a holistic approach by making sure that our email and SMS strategies tie together with your other marketing channels that drive success across the entirety of your business.
Rates from Email & SMS
A Full-Service Email, SMS
& CRM Partner
We manage every part of your lifecycle marketing, from start to finish. Here's how we drive the results you need to be successful.◆Strategy & Insights
Strategy & Insights
We work with your team to align goals that drive measurable results for your email, SMS, and CRM channels. Our team strives to work cohesively across your entire marketing ecosystem to help make lifecycle marketing an integral part of your brand.
- Audit of existing email, SMS, and CRM programs
- Customer journey mapping and lifecycle stage definition
- Revenue attribution modeling
- Competitive analysis and benchmarking
- Channel mix strategy across email, SMS, and push
Automation & Workflows
We design and build automated flows that convert at every stage of the customer lifecycle. From first touch to repeat purchase, every flow is built with revenue and retention in mind.
- Welcome and onboarding sequences
- Abandoned cart and browse abandonment
- Post-purchase nurture and cross-sell
- Winback and re-engagement campaigns
- VIP and loyalty tier automationS
- Sunset flows for inactive subscribers
Campaign Management
Ongoing email and SMS campaign strategy, design, copywriting, and deployment. We handle everything from content calendars to send-time optimization so your team can focus on running the business.
- Monthly campaign calendar planning
- Email design and copywriting
- SMS campaign creation and scheduling
- Segmented sends based on behavior and engagement
- Performance reporting and optimization
CRM Setup & Migration
Whether you're starting from scratch or migrating from another platform, we handle the entire CRM implementation. Clean data, proper structure, and seamless integration with your existing tools.
- Platform selection consulting
- Full CRM setup and configuration
- Data migration and list cleaning
- Custom field and property mappingIntegration with e-commerce, ad platforms, and analytics
- Team training and documentation
Deliverability & Compliance
Getting into the inbox is half the battle. We handle domain authentication, IP warm-up, list hygiene, and ongoing deliverability monitoring to make sure your messages actually reach people.
- Domain authentication (SPF, DKIM, DMARC)
- IP warm-up strategy and execution
- List hygiene and suppression management
- Spam testing and inbox placement monitoring
- CAN-SPAM / GDPR / TCPA compliance
Reporting & Optimization
Monthly reporting that goes beyond vanity metrics. We track revenue attribution, flow performance, engagement trends, and deliverability health to continuously improve results.
- Monthly performance reports with revenue attribution
- A/B test results and recommendations
- Flow performance analysis
- List growth and engagement tracking
- Quarterly strategy reviews
From Zero to 187% Revenue Increase in Under 60 Days
Asset was a new brand entering a niche market with zero digital marketing infrastructure. No established customer engagement channels, no retention system, no automation.
Designed 10 high-converting flows including welcome sequences, post-purchase nurture, and abandoned cart. Crafted bold, on-brand messaging. Built detailed audience segmentation and full automation.
187%
Revenue Increase
10
Flow Result
60%+
Open Rate
Ground-Up Lifecycle Infrastructure Driving ~$350K in Owned Revenue
Innova had no lifecycle architecture, no onboarding framework, no segmentation strategy, and no coordinated email, SMS, or push ecosystem when we started.
Defined lifecycle stages from purchase through reactivation. Built coordinated email, SMS, and app push orchestration. Created behavioral segmentation by device type, app usage, and purchase history.
~$350K
Owned Revenue
15-20%
Of Total Rev
$1.75M
Total in Period
We Work Across Your Entire Stack
No platform lock-in. We work with whatever tools your business runs on, and we'll recommend the right one if you're starting fresh.
ATTENTIVE
From Audit to Revenue
Audit & Discovery
We start by auditing your current email, SMS, and CRM setup. What's working, what's broken, and where the biggest opportunities are. If you don't have an existing program, we define the roadmap from scratch.
Strategy & Architecture
We map out the full lifecycle strategy. Which flows to build, what the campaign cadence looks like, how segmentation should work, and how everything ties back to revenue.
Build & Launch
We design, write, build, and launch. Flows go live, campaigns start sending, deliverability gets locked in. Most clients see their full program live within 60 to 90 days.
Optimize & Scale
Ongoing A/B testing, performance reporting, and strategic iteration. We treat your program as a living system that gets better every month, not a set-it-and-forget-it setup.
Other Services
Full-service digital marketing for brands that take growth seriously.
📍 Born in Astoria, Queens